Privacy Policy

Introduction

Ember AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered hiring platform.

Information We Collect

• •Account information (name, email, company details)
• •Candidate information (name, email, resume, responses)
• •Interview recordings (audio and video)
• •Usage data and analytics
• •Payment information (processed securely by third-party providers)

How We Use Your Information

• •Provide, maintain, and improve our services
• •Conduct AI-powered interviews and generate candidate assessments
• •Process payments and send transactional communications
• •Respond to your requests and provide customer support
• •Detect, prevent, and address technical issues and fraud
• •Comply with legal obligations

Recording Consent

By starting an Ember interview, candidates explicitly consent to audio and video recording for the duration of the session. Recordings are used solely for AI evaluation purposes and are stored securely. Candidates may request deletion of their recording data at any time by contacting us.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All interview recordings and candidate data are encrypted in transit and at rest.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Interview recordings and candidate assessments are retained for as long as your account is active; you can request deletion of your data at any time by contacting us.

Your Rights

• •Access your personal information
• •Correct inaccurate data
• •Request deletion of your data
• •Object to processing of your data
• •Export your data in a portable format
• •Withdraw consent at any time

Third-Party Services

We use third-party services to provide our platform. These providers have their own privacy policies and security measures.

• •OpenAI — AI processing for interview conversations and candidate scoring
• •Supabase — Database, authentication, and file storage
• •Vercel — Application hosting and infrastructure
• •Stripe — Payment processing for subscriptions
• •Resend — Transactional email delivery
• •Google — Optional OAuth sign-in, only for users who choose to sign in with Google

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@mohamedibrahim.biz